Alumni learned how to optimize their influence and persuasion skills through nonverbal communication techniques that quickly establish rapport and bring out the best in others. Sharon Sayler, an international communications trainer, speaker, best-selling author, and CEO of a strategic communications firm, was the featured speaker in a webinar hosted by the Yale Latino Alumni Network (YLAN) and co-sponsored by 1stGenYale. In a presentation moderated by David Sanchez ’84 MPhil, chair of YLAN, Sharon shared tips on how to
- Build trust without saying a word
- Express a point while inviting engaging, collaborative relationships
- Use proven gesture, posture, and vocal techniques to enhance confidence, charisma, influence, and credibility